Privacy Policy
Welcome to Ether Web Network, Inc. (the "Site"). We understand that privacy online is important to users of our Site and subscribers to our internet services. This statement governs our privacy policies with respect to those users of the Site ("Visitors") and subscribers who utilize the network services offered by Ether Web Network, Inc. (collectively, "Services") ("Subscribers").
Personally Identifiable Information
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, installation address, phone number, email address, and billing information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user).
What Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Subscribers: name, service address, email, phone number, and payment details required to provision internet services and hardware installation. We may also collect technical data such as bandwidth usage and device MAC addresses for network optimization.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to provision network access. This includes using subscriber data to troubleshoot connection issues, process monthly billing, and optimize network speed in your area. We may email Subscribers about planned outages, maintenance, or plan upgrades.
How is Network Data Handled?
Ether Web Network respects your privacy. We do not inspect the contents of your traffic (deep packet inspection) for the purpose of advertising. Traffic data is processed solely for the purpose of transmitting data, managing network capacity, and ensuring security against DDoS attacks or malware.
With whom may the information may be shared?
We do not sell or rent Personally Identifiable Information to third parties. We may share aggregated information about our Subscribers with our upstream network providers or technical partners solely for the purpose of maintaining service integrity. We will not disclose your personal browsing habits to any third party.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Ether Web Network, Inc. is securely stored and is not accessible to third parties or employees of Ether Web Network, Inc. except for use as indicated above. We utilize secure servers and encryption protocols to safeguard billing and account data.
Compliance With Laws
We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our network, Visitors, and Subscribers.
Changes to Policy
We will let our Visitors and Subscribers know about changes to our privacy policy by posting such changes on the Site. Continued use of the Service after such changes implies acceptance of the new policy.
